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lifeline2016 Student
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Need to create recovery disc from my PC Notebook

compaq presario CQ60-216 DX pc
Microsoft Windows Vista

Dear fellows, please i need help. When i bought my notebook i did not get recovery disc with it. recently my note book started acting up. i was able to survive, but my instinct tells me my time is coming up for crash.

 

I was trying to locate disc and create recovery disc.

 

I do not know how to create recovery discs.

 

I tried once: this is what the system says exact words from the screen:

This computer does not a drive capable of creating CD's or DVD. contact HP.

 

However, i do have CD drive.

 

So, please would you help me how to create recovery disc using DVD-R disc's or flash drive.

 

Much appreciated for your kindness.

 

Reddy

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HP Support Agent
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Message 2 of 2
111
Flag Post
HP Recommended

Need to create recovery disc from my PC Notebook

Hi! @lifeline2016

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!

 

I understand you need help in creating recovery discs for your laptop.

 

I have checked the specifications of your laptop and your laptop seems to be obsolete.

Windows Vista is no longer supported from HP or from Microsoft.

Please purchase Windows 7 retail disc from Microsoft.

 

Hope to hear from you soon!

Have a great day! :)

A4Apollo
I am an HP Employee

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