Note on archived topics.
11-24-2014 12:40 PM
Could you please help me for my drivers's bluethoot problem for my laptop hp dv5 1020ew with windows 8.1 64bit
here is the driver missing...
this one is Android sms
this one is Heaset
this is one is SMS
Everything else is working perfectly. I can send and receive file, I can connect into a acces point network. But I just have those pending missing driver in the device manager and it's driving me crasy.
I have try everything, so please could you help me out of this
Thank you very much
11-26-2014 12:23 PM
Welcome to the HP Forums! I see that you are having some Bluetooth problems. What are you trying to do with your Bluetooth? A better understanding of your problem will help me find a resolution. Part of the problem could be the fact that there are no HP drivers for your model.
There would be no HP drivers for what you are requesting as they are not HP devices but give the steps below a try.
Step 1. Go to Device Manager
Step 2. Right click on "Bluetooth Peripheral Device" that you want
Step 3. Select "Update Driver Software..."
Step 4. Choose "Browse my computer for driver software"
Step 5. Choose "Let me pick from a list of device drivers on my computer"
Step 6. Select "Ports (COM & LPT)"
Step 7. Select "Microsoft" at "Manufacturer" list
Step 8. Finally select "Standard Serial over Bluetooth link"
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
I work on behalf of HP
06-23-2016 09:25 AM
The best driver for your device is located at http://www.driverscape.com/download/bluetooth-imaging-responder the link under
- Driver Version: 184.108.40.2062
- Release Date: 2014-06-24
- File Size: 189.3M
- Supported OS: Windows 10 32 & 64bit, Windows 8.1 32 & 64bit, Windows 7 32 & 64bit, Windows Vista 32 & 64bit, Windows XP
After downloading the file and extracting it, I recommend openning the device manager and updating specific bluetooth-related drivers, such as 000eSMS, Bluetooth Imaging etc, rather than running the installation setup.