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    Fix HP Printer issue in macOS

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    Information
    Fix HP Printer issue in macOS

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Message 21 of 29
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I can confirm that HP has corrected the USB-C issues on the Spectre X360 with a firmware update.  I can now charge it with several different adapters.

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Message 22 of 29
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Any powerbanks that can charge the spectre 13 guys?

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Message 23 of 29
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I've got the i7 version 8 gigs RAM and a 256 PCI-E mSSD and bought Targus USB-C Universal Mains Charger 45 W. 

I have already updated my bios to the latest version BUT it's still not working with my laptop.

Any ideas?

Is it working with Apple adapters???

 

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Message 24 of 29
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I posted this in another thread:

 

I bought a Kensington docking station SD4600P, foolishly without reading the above articles. However, it arrived and on plugging in I got the HP message but it nevertheless worked perfectly. That was for about a week. I have just been away for 2 weeks. On my return HP disables the docking station every time. I think it charges when the PC is switched off but won't work at all otherwise. This is obviously crucial as I can't use my external monitor or various other accessories that I specifically bought the docking station for. Any ideas on how to get around this? I know that it CAN work still - every time I switch it on, I have a brief couple of seconds of it working before the HP message kicks in. So can this be disabled?

 

I have just run the BIOS update but this has not solved my issues. I have HP Spectre x360 Convertible 13-w0XX.

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Message 25 of 29
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Update: I accessed HP support directly via online chat. They were very helpful - accessed via remote and enabled the BIOS which was somehow disabled. Everything now works. Unfortunately they did warn that it could happen again.

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Message 26 of 29
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I'm going to buy Apple 29 W adapter. Is it working with Specter??? Has anyone tested?

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Message 27 of 29
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Hi, Have you tested the Spectre with the 29W adapter?

 

Does it work?

 

Many thanks

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Message 28 of 29
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Not yet. Just waiting for the confirmation form HP support.

Why HP can not creat smaller adapter???

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Message 29 of 29
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I know, I've been impressed with the laptop, but not so much with the bulky charger.

 

I have also purchased an Anker USB-A to USB-C cable, and have tried charging the Spectre 13 G1 with an Anker power bank, this has not worked - doesn't seem to charge to laptop. However, in this case the power outage might be too low to charge?

 

I am going to try HP Support also when I get home. I have a feeling though, even if the Apple charger works, it might take a lot longer to charge the Spectre?

 

Let me know if you hear back!

 

Thanks

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