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Honor Student
Posts: 3
Member Since: ‎05-01-2016
Message 1 of 4 (157 Views)

New Notebook Pavilion

Product Name: pavillion
Operating System: Microsoft Windows 10 (64-bit)

Why does my new machine upgrade for 10 minutes each time I open it?

What do I do to speed up the process of the getting to the web or waiting to open up a program?

I have to tap the mouse nurous times to get it to respond. 

I called customer service and they wanted to charge me one hundred dollars o help me.

 

0 Kudos
Provost
Posts: 34,880
Member Since: ‎11-12-2008
Message 2 of 4 (152 Views)

Re: New Notebook Pavilion

Can we have the model number?

Honor Student
Posts: 3
Member Since: ‎05-01-2016
Message 3 of 4 (126 Views)

Re: New Notebook Pavilion

HI It takes ths thing ten whole minutes to show any sign of responding.The model Number is M1y47ua#aba and 5cd545bb7L Can you tell How to send this Machine back? I have had enough!!!

Provost
Posts: 34,880
Member Since: ‎11-12-2008
Message 4 of 4 (122 Views)

Re: New Notebook Pavilion

No I can't you would have to start a warranty support case or your retailer may offer a return privilege. 

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