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HP 15
Microsoft Windows 7 (64-bit)

Need adapter drivers for network access from HP. How can I get them without network access? New hard drive and New Windows 7 operating system. Old hard drive crash with no back up. Thanks...Tom.

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Download on another machine and save on a flash drive.

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Get your full Model number or Product number from the Service Tag attached to bottom of laptop (may be under battery)
 
 Once you have the info, use the button at top of this page titled "Support", then click "Software and Drivers" from the menu. On the next page enter your Model Number. After entering  click 'Find my product' button. On the next page be sure correct OS is selected-if not Edit to change.A list will populate with drivers/software.

 

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Hi and thanks for the info. Unfortunately the only machine I have for getting on the network right now is a Kindle Fire and it is WAY limited on what it can do. No USB port, no HDD. When I get my hands on another PC I'll do what you suggest. 

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