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Product Name: HP Notebook 15ay168sa
Operating System: Microsoft Windows 10 (64-bit)
I have purchased a new laptop HP Notebook 15-ay168sa on 14th January 2017.
when I open HP support assistant application, the warranty period information showing EXPIRED status.
It also showed standard warranty start date: 14-01-2017 and standard warranty end date: 14-01-2017.
However, this product come with 1 year warranty period.
I could not understand how come the warranty is already expired.
Can anyone please advise on how to get this fixed?
Hp & HP Service center are counting the warranty from the date of The Invoice. Now few machine may be a year old that why it show to you the wrong date.
However the date of the Invoice will expand your warranty . furthermore you can call to HP helpdesk to fix it !
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