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maccyb Honor Student
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Message 11 of 28
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No HDMI sound after Windows 8.1 update

Actually I don't think it's a HP problem. I have a Samsung XE 700 Pro Tablet and exactly the same thing has happened to me.  I havent tried the solution suggested here yet, but hopefully it will work for me too. I think it's a W 8.1 problem rather than computer.

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JakeCook Honor Student
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Message 12 of 28
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I have the exact same problem - Windows 8.1 seems to just have screwed up my recently purchased laptop. Reckon it's worth rolling back to 8? Hope there's a fix soon - it's really annoying me... 

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maccyb Honor Student
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Message 13 of 28
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Hi Jake, and everyone! I found the solution...at least on my Samsung Tablet but I reckon it is the same for others..W8 forget the HDMI I think. Anyway..just switch off your computer then attach it to the TV with your hdmı cable. Then switch on TV in the right mode...and then the tablet...open " manage audion devices" in Hardware and Sound, you will see your tv speaker on the list... and then mark it as default.   Play a video..you should hear your sound and it will remember it for the future...Let me know if it solves your problem too..

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wasala18 Top Student
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Message 14 of 28
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THAT IS NOT A SOLUTION!!! Eeven my WINDOWS 7 laptop can plug into a tv WHILE PLAYING A VIDEO, and the sound and video switch right over!!! THIS IS A CLUSTERFUDGE OF MASSIVE PROPORTIONS!!

 

HP: FIGURE OUT A DRIVER FIX OR EVEN SOLUTION FOR WINDOWS TO IMPLEMENT, YOU'RE THE ONES THAT FORCED ME TO HAVE WINDOWS 8 ON MY "AMAZING" NEW LAPTOP...

 

MICROSOFT: BILL GATES, DON'T GO BASHING iPads saying "u find them frustrating to use" on CNBC when even my old ipad can plug into my **bleep** TV!!!!! FIX THIS NOW!! do u intend for the business people in the world that load up a presentation on their laptop and then walk into the meeting and plug their laptop into a projector to have time to RESTART THE **bleep** LAPTOP!!???!!!?? NO!!!! WE DONT!!!!! 

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wasala18 Top Student
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Message 15 of 28
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No HDMI sound after Windows 8.1 update

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23323&lang=eng

 

that link takes u to an update from Intel for they're hd graphics and audio drivers.. I found the solution for my laptop NO THANKS TO HP OR MICROSOFT!! and these updated drivers aren't even available through windows update.. just plain sad.. I still stand by everything i said before.. 

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cincinik Student
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Message 16 of 28
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THAAAANKK YOUUUUUUU!

 

I had the same problem until 2 minutes ago   thanks to this driver everything works just fine now. 

 

 

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rocksandgoose Honor Student
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Message 17 of 28
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Thanks for the intel driver suggestion; trying it out now. As to HP support, it is pathetic. I just bought a laptop from them for the first time, and this is not the first time they have let me down. I love solving puter problems, but I have never found the answer here. Seriously HP, I need a job and you need competent employees.

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John_Perez Student
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Message 18 of 28
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Thanks, drivers worked perfectly.

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user_1 Student
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Message 19 of 28
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No HDMI sound after Windows 8.1 update

I have a HP ENVY 17-j005tx Notebook and was also having thi s issue of no HDMI sound.  Which meant when I connected it to a TV, I was stuck listening to the laptop speakers or the standard headphone audio out connection.

 

I tried a couple of other suggested trouble shooting options though downloading the drivers given below worked!  Thank you for sharing this link here!

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23323&lang=eng

 

I am extremely surprised that the "HP Support Assistant" was of no help.  As this is a very popular issue I expected this tool, to point me to the updated drivers.

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Laptop2 Student
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Message 20 of 28
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Hewlett-Packard

HP ENVY TS 17 Notebook PC

C8U17AV

Notebook PC

 

HDMI feature

Picture but no sound

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