The HP Community is here for you.
06-02-2009 05:56 PM
Suddenly I no longer have sound on my laptop. I am running Windows XP, SP3. I have checked the device manager and the driver is signed by Microsoft and says it is working ok. It is a Conexant High Definition Audio. Mute is NOT checked. I'm at a loss so any advice is appreciated.
06-02-2009 06:34 PM - last edited on 02-20-2017 01:24 PM by OscarFuentes
Write down Your p/n number which is under Your computer and looks like this.
06-03-2009 05:55 AM
Install MS UAA for XP SP3 first here
Conexant SmartAudio 221 here
How to install:
Unzip to a folder.run installer.
if it errors use Device Manager.
From Device Manager,right click "Audio Device on HD",choose Update driver,
No to connect, Install from a list or specific location,
Select Don't Search, I will choose the driver to install,
For the Hardware Type select 'Show All Devices'
Remove the check from "Show Compatible Hardware" and click on "Have Disk".
Next...browse to the unzipped folder and choose the "WiSVHe5.inf".
Ignore XP when it complains.
This driver here.
Intructions how to install it in XP.
- Download and run 6ea107ww.exe to extract the drivers and application.
- Open Device manager and expand the Sound, video and game controllers section.
- Right click on Either the High Definition Audio Device if you have the generic Microsoft drivers, or the Conexant High Definition SmartAudio 221 if you have older Conexant drivers and choose "Update Driver Software..."
- Click Browse my computer for driver software, then click "Let me pick from a list of device drivers on my computer"
- Click "Have Disk..." then Browse to the folder where the drivers were extracted, by default this is C:\DRIVERS\WIN\AUDIO\XP32 for 32-bit XP. Click OK.
- Select one of the "Conexant High Definition SmartAudio 221" models in the list, there will be multiple identical entries. I don't think it matters which you choose.
- Click Next, and you're done.
Also this thread may be interesting to You.
06-03-2009 07:35 PM
I downloaded and installed MS UAA for XP SP3 successfully. I have XP and could not locate 6ea107ww.exe. Can you provide link please so I can download and continue with the instructions for installing in XP.
06-04-2009 06:46 AM
06-04-2009 05:22 PM
Thanks Daniel! The instructions were perfect; I installed the driver and then the speaker icon on the Quickplay menu changed from blue to amber. It was almost as if the mute all opion was checked. I confirmed that the mute all was not checked but my laptop didnt like the driver. I tried at least three of the drivers listed with the same results. I pointed back to original driver and the amber light went away.
Still no sound though!
06-05-2009 08:17 PM
06-06-2009 05:46 PM
11-09-2010 05:04 PM
Hi guys problem SOLVED!
For all VISTA & WINDOWS 7 downgrade to XP!
For any made Laptop.
Audio and Microphone working
Conexant HD‐Audio SmartAudio 221 XP Modification
Download: Conexant HD‐Audio SmartAudio 221 XP
Go to: Start ‐> Control Panel ‐> System ‐> Hardware ‐> Device Manager
Under Sound, video and game controllers select your audio device marked with:
Right click mouse on it and choose: Properties ‐> Details Now you can see something like this: HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_103C30CF&REV_1000\4&183BC4AF&0&001
14F1 & 5051 strings are "Conexant cx20561" or "Conexant HD‐Audio SmartAudio 221" identification.
You need change the string 103C30D9 to (yours) 103C30CF in WiSVHe5.inf file located infolder:
Conexant HD‐Audio SmartAudio 221 XP\XP32\WiSVHe5.inf
Double click on the file: WiSVHe5.inf
It should open in Notepad.
Now you need to find line like this: [Conexant]
%HdAudioFunctionDriver.Hermosa5051.DeviceDesc% = HdAudModel,HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_103C30D9
Then you need to change like this: [Conexant]
%HdAudioFunctionDriver.Hermosa5051.DeviceDesc% = HdAudModel,HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_103C30CF
%HdAudioFunctionDriver.Hermosa5051.DeviceDesc% = HdAudModel,HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_103C30D6
Save and install the driver.
Now the installer will recognize your hardware.
You will have sound and built microphone working.
Written by Richard
Hate Vista and Vindows7
Thanks to good people. Originally posted by helitp