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05-26-2009 10:15 PM
Hello, we have a Pavilion dv4000 (EP365UA#ABA), 4307cl
Windows Xp updates hard crashed my laptop and required a format and reinstall of the Win xp. After this, we have "no audio device"in the control panel.
And in system info, sound card = "null."
Other posts were resolved with software updates. I uploaded the one "ATI Radeon Xpress 200M chipset" file, but was not sure about the rest of the post information, it seemed laptop specific.
I am ready to run the Xpress file, but then what?
I did look online at windows xp for hardware updates, but did not find any. Considering their updates caused my crash and loss, I am hesitant to continue with updates tonight.
Thank you so much.
05-27-2009 10:06 AM
Problem solved. Went to Support section and downloaded the audio drivers for this laptop.
Thanks to the guy that is answering these similar questions day in and out.