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Student
Posts: 1
Member Since: ‎07-20-2009
Message 1 of 4 (12,467 Views)

No audio on my probook 4510s

[ Edited ]

Hello,

 

I have a new HP probook 4510s with an audio problem, more precisely no audio at all. I followed all the troubleshooting, download audio drivers, delete them, install again... all I could find, but nothing seem to work. Any idea before I take it to repair? Smiley Sad

 

Ah, the only thing I didn't do is to check if the sound is turned on in the BIOS and I don't know how to do this.

 

Thanks a lot!

 

Mara

Message Edited by mara4510s on 07-20-2009 04:52 AM
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Student
Posts: 1
Member Since: ‎03-24-2010
Message 2 of 4 (11,108 Views)

Re: No audio on my probook 4510s

I had the same probelem - in he sound conrol panel the audio tab - mine was defaulting to ATI hd audio rear output as opposed to Soundmax - changing that worked for me - I am running XP Pro.  now if I could only find out why it is doing that

Top Student
Posts: 7
Member Since: ‎11-08-2011
Message 3 of 4 (8,010 Views)

Re: No audio on my probook 4510s

In the audio panel I have only the ATI HD REAR card.

I've tried to install the SoundMAX driver but after unpacking it comes up with the following error:

The audio Driver files do not support your computer hardware.

I have several laptops with the same problem (Windows XP SP3)

Top Student
Posts: 7
Member Since: ‎11-08-2011
Message 4 of 4 (8,005 Views)

Re: No audio on my probook 4510s

Press F10 to access BIOS: go to System Configuration => Built-in Device Options => Enable the AUDIO CARD

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