05-07-2016 06:22 AM
I just reinstalled Win 7 Pro on my Elitebook 8460p. When I open the device manager, I do not see any network adapter, wireless or otherwise. How can I find my wireless adapter, so that I can install it and if needed download the appropriate drivers?
05-07-2016 06:46 AM
You should see a device labeled as a Network Controller under an Other Devices category in the device manager.
The Network Controller will have a little ! mark inside a yellow triangle.
That is the wireless card that needs a driver.
Since there can be more than one model wireless card in that notebook series, I don't know what driver you need to get the card to work but that is easy enough to find out.
Please post the hardware ID for the device you see listed as a Network Controller.
To find the hardware ID, click on the device labeled as a Network Controller.
Then click on the details tab at the top of the network controller window.
Now you will see a Property drop down list and it will be set to Device Description.
Drop down on that list and select the 2nd item (Hardware ID's).
Post the top string of characters that you see in the window.
05-08-2016 06:44 AM
Here is the wireless network adapter driver you need...
This package contains drivers required to enable functionality of the Intel Wireless LAN adapter on supported notebooks with supported operating systems.
If you are still missing the ethernet (wired network) adapter driver, you need this driver...
This package contains the driver installation package for the Intel 82579LM and 82579V Gigabit Ethernet Controller in the supported notebook models running a supported operating system.
05-08-2016 05:37 PM
That worked perfectly. Thanks a ton! One other question of a very general nature. I recently acquired this HP Elitebook 8460p and had to reinstall Win 7 Pro, and so now I have that laptop booting up, and while it functions, it occurs to me that I may need to install other drivers to take advantage of whatever hardware the 8460p is equipped with. But I don't know even how to tell what it is equipped with and what drivers I may need.
Can you help me know how to learn what other drivers I may need and what they are for?
Thanks for all your help!