cancel

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
blck_russian251 Student
Student
1 0 0 0
Message 1 of 3
126
Flag Post
HP Recommended

No power with blinking light

HP NOTEBOOK - 15 - ay191ms
Microsoft Windows 10 (64-bit)
Hp notebook 15-ay191ms no power with blinking indicator light.
0 Kudos
2 REPLIES 2
Retired
Retired
8,244 8,112 483 925
Message 2 of 3
103
Flag Post
HP Recommended

No power with blinking light

Greetings @blck_russian251

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that your computer is not booting to the desktop and the power light blinks when you try to power on your computer, is that right?

Not to worry, I will be glad to help. 

Have you tried the power adapter on any other wall outlets?

Have you tried a different adapter? 

Do you have any external devices connected to your computer? 

 

Recommend you try this interactive guided troubleshooter and check if it helps you resolve the issue you are facing. Click here

To troubleshoot issues based on the beep codes or lights blinking refer to this HP Article

For other troubleshooting steps, please refer to this HP Article

 

Let me know how it goes. 

Chimney_83
I am an HP Employee

0 Kudos
Dean
Dean
11,617 11,017 575 1,629
Message 3 of 3
98
Flag Post
HP Recommended

No power with blinking light

Welcome to this forum.

 

Your computer could be "sleeping" or "hibernating".

 

Lightly touch the ON/OFF button once, to see if that "wakes" it.

 

If not, then hold-down the ON/OFF button for up to 30 seconds, until the computer powers-off.

 

Then, remove the battery, and disconnect the AC adapter.

 

Press-and-hold the ON/OFF button for a few seconds, to "drain" any residual electric power.

 

Reconnect the battery & the AC adapter.

 

Try to turn the computer on.

 

Tell us how it goes.

 

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation