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05-28-2016 09:07 AM
05-29-2016 02:19 PM
Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with computer not starting. I will be glad to help you.
Please follow the steps from Computer Does Not Start (Windows 8).
Please keep me informed of how things went.
If you require further assistance, let me know and I will gladly do all I can to help you.
Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! :)
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!