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HP Recommended

Order Hp Recovery Media

HP ENVY dv7-7210ex Notebook PC
Microsoft Windows 8 (64-bit)

I want to order recovey media for my notebook PC as it was damaged before I can take a backup. Can I purchase the recovery and download it online?

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HP Recommended

Order Hp Recovery Media

MDAmin

 

Unfortunately, there is no HP Recovery Media linked to the HP Product Page for your PC.  This could be an oversight by HP, or it could also mean that HP no longer stocks the recovery media for your PC. They no long stock recovery media for the older PCs.

You can try contacting HP Customer Support directly, using the links below, to see if you can order if from them:

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
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However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.
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If HP no longer provides Recovery Media for your model, a couple of other sites you should check are: http://www.computersurgeons.com/  and http://www.restoredisks.com/

 

Good Luck
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