Note on archived topics.
08-15-2015 06:28 AM
Since ive installed Windows 10 and i shut down, windows closes and processor activity stops but hd keeps turning and led's keep burning.
Each time same error-log's:
1) Error "Service control manager"
De Host synchroniseren_Session1-service is onverwacht gestopt. Dit is 1 keer gebeurd. De volgende herstelbewerking zal over 10000 milliseconden worden uitgevoerd: Service opnieuw starten.
2) 3 seconds later error "Distributed Com"
De server CortanaUI.AppXd4tad4d57t4wtdbnnmb8v2xtzym8c1n8.mca heeft zich niet binnen de vereiste termijn bij DCOM geregistreerd.
Het activeren van de app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI is mislukt door de fout De app is niet gestart.. Kijk in het logboek Microsoft-Windows-TWinUI/Operational voor aanvullende informatie.
Tried all possible updates from HP and Microsoft (including BIOS), nothing works
Any help please??
Solved! Go to Solution.
08-18-2015 09:17 AM - edited 08-18-2015 09:18 AM
Hi @TLogic ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion 17 Notebook and issues with your Service Control Manager error. Click on the Windows key type services.
Check your Windows Installer is not on Manual and the service has been started. The service should be Automatic and started. Once those settings are correct, restart the Notebook.
You could try using the Windows Update Troubleshooting tool to fix any updates that have not come through for Windows 10. Please restart the Notebook twice to make sure all update have been completed!
Here is a document that shows how to update drivers that are not working correctly with Windows 10.
I hope this helps.
08-18-2015 11:32 AM
Hi, thanks for your reply.
The service "Windows Installer" was disabled en on Manual.
I can start the service temporarely but I can't change it to Automatic, the choise is gray and disabled.
Even cmd: "sc config msiserver start= auto" doesn't work, it says "failed, no access"
The upgrade check was also positive: it fixed some registry values about windows update
After restart I run the check again and it has to fix the register again.
So if I could change the service to 'Automatic' maybe that's a solution, but I can't...
08-18-2015 11:44 AM
If you can not enable it to be automatic you will have to repair the Operating system as something is corrupt.
Here is a link to help with a Clean install from Microsoft.
I hope this helps.
08-19-2015 09:37 AM
- Download version 9 or 10 of the Intel Management Engine Interface (MEI) Driver.
- Navigate HP's Software and Driver Downloads site (http://www8.hp.com/us/en/drivers.html) to find the latest approved driver for your model. Filter by version, selecting Microsoft Windows 8.1 on the dropdown menu. Look for the download in the "Driver-Chipset" category. If an MEI driver with a version number starting in 9 or 10 is listed, download it. [Version 18.104.22.1680 1.5M (http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66228.exe) will work for most models.]
- If an MEI driver with a version number starting in 9 or 10 is NOT listed, download the appropriate driver directly from Intel (https://downloadcenter.intel.com/search?keyword=intel+management+engine). [Version 22.214.171.1240 1.5M (https://downloadcenter.intel.com/download/23091/Intel-ME-9-Management-Engine-Driver-for-Intel-NUC) will work for most models.]
- In the Control Panel, select Administrative Tools and open Services.
- Scroll down to Windows Update and double-click it to bring up its properties.
- Click Stop to stop the service from running.
- Change the Startup Type to Manual and click OK.
- NOTE: You do NOT need to uninstall version 11 before installing version 9 or 10. The presence of some version of the driver is required in order to "upgrade" (or in this case downgrade) it.
08-20-2015 12:54 PM
Thank you very much for the clear advice.
I allready removed the Intel Management Engine Interface (MEI) Driver from the HP updates for Windows 10
but I never downgraded to the 10-version. Now its working fine!