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dimi7 Top Student
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PCH Overheating

HP Envy DV7
Microsoft Windows 10 (64-bit)

PCH is overheating in idle mode. What can I do?

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PCH Overheating

Hello @dimi7,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I read your post about the overheating issue, and wanted to assist you!

 

To start, can you provide me with the Product Number of the notebook?  Here is a link you can use that will help you find your Model and Product Number: HP Customer Support - Products

 

In the meantime, try reviewing the following documents, and let me know how it goes:

HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating

HP Notebook PCs - Fan is Noisy and Spins Constantly, PC is Warmer than Normal

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

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dimi7 Top Student
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Thanks for the reply.
The model is 7201sa.
I have the latest version of BIOS.
There is no dust inside my laptop.
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Hello @dimi7,

 

Thank you for the information!

 

Did you start to have this issue after upgrading to the Windows 10 Operating System?  What were the results of the hardware tests?

 

Regards!

SDF15
I work on behalf of HP

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dimi7 Top Student
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Hello SDF15,
Thank you for your response.
The problem started when I did a clear installation of Windows 10. The HP's hardware tests was successful.
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Hello @dimi7,

 

Since then, have you tried using the Windows Update, to check for drivers that will work with Windows 10?  You can check this site as well: HP Products - Where Do I Find Windows 10 Drivers and Software for My Model?

 

If you are having trouble installing the drivers, you can use the tool at the following site: 

Open the Windows Update troubleshooter

 

It is possible that drivers may not be available for your product.  If that is the case, or the drivers you found are not working, try using the solutions on this site as a workaround, and let me know how it goes: How to: Install and Update drivers in Windows 10

 

Regards!

SDF15
I work on behalf of HP

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dimi7 Top Student
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Thank you very much.
I will try them in a few days and I will write you back.
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