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PROBLEM IN WRITING

HP Recommended
HP 241 G1
Microsoft Windows 8.1 (64-bit)

Sir my HP 241 G 1 notebook pc automatically writes on search box,it also happens in word documents.When i check windows event viewer it writes " The device sent an in correct response following keyboard reset."  sir please help me!

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Hi @rakesh12345,

 

It sounds like there's something wrong with the keyboard device. Try updating the driver first, and if that doesn't work, try uninstalling and reinstalling it:

 

  1. Open Device Manager and expand the Keyboards section.
  2. Right-click the keyboard device and select Update Driver Software.
  3. Click Search automatically for updated driver software, and follow the onscreen instructions to finish updating the driver.

 

If you're still getting an error, proceed with the following:

 

  1. Open Device Manager and expand the Keyboards section.
  2. Right-click the keyboard device and select Uninstall, and then confirm by clicking OK.
  3. Click Action and select Scan for hardware changes. Wait for the keyboard to reinstall.

 

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