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paosnaples Student
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Part of keyboard doesn't work

Hi I have a problem with the numeric keypad on the right of my HP Pavilion 15-P258NL, my operating system is Windows 10 with all updates, but the problem is that some keys do not work as "1 2 3 7 8 9 and wrapped + and enter ". To make them work I have to repeatedly press on them, like a dozen times and then work for a while, do you how you can help me thanks in advance ...

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Part of keyboard doesn't work

@paosnaples

 

Welcome to HP Forums, this is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out :)

As I understand the Ctrl key is being used, though, you aren't holding the button,

 

If you've checked the keyboard and none of the keys are physically stuck,  please try the below steps:

1) Go to control panel. 

2) Go to "regional and language option"

3) go to "language “tab 

4) Click on details.

5) Select the default input language as English (United States) us 

6) Installed services in keyboard select the US, click Apply 

 

Restart the computer and that should fix the issue.

 

This could also be an issue with the sticky keys, so please turn it off using the below steps:

 

Disable Sticky or Filter Keys

If you didn’t click on the “Go to the Ease of Access Center” link, you can simply navigate in Control Panel to the Ease of Access center, and find the link for “Make the keyboard easier to use”.

 

Once you are there, you’ll want to make sure the boxes for “Turn on Sticky Keys” or “Turn on Filter Keys” are turned off—which simply means the feature isn’t active at the moment but doesn’t mean the annoying popup will go away.

 

For that, you’ll have to click on either “Set up Filter Keys” or “Set up Sticky Keys” (or both).

 

Hope this helps.

Please complete the steps and let me know the outcome.

Have a Wonderful Day Head:)

 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution. If you wish to show appreciation for my effort, please click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,
Sizzlingsum_13
I am an HP Employee

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