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bad_cabbage Student
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Passed smart check but failed short DST hardware diagnostic

HP notebook 2000
Microsoft Windows 8.1 (32-bit)

My laptop wouldn't restart after I updated it and a hard disk error came up so I ran a hardware diagnostic test and it said the smart check passed but the short DST failed. I don't know what to do now.

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Teacher
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Passed smart check but failed short DST hardware diagnostic

Did you do the extensive Test? If so, and you got the same response: Failed. I'm afraid, you might need a new Hard Drive. If your PC is under warranty, call HP Support, they will fix it, but you will have to send it to them.  If out of warranty, you will have to purchase a Hard Drive and replace it or have someone install it for you, like a computer technician. Hope I've been of some help, I'm not a computer expert,  but the same thing happened to me a few weeks ago. HP Supporters are wonderful here. From what I've learned on here, I am just trying to help out another.  Hope it works out for you.

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