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TBone77
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Password not accepted

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HP Pavilion product #A1M23AV
Microsoft Windows 7 (64-bit)
When I startup notebook, my password is not accepted. It worked last night with my password, but today it is not recognized . Tried f8 and restore a point but that option was not available.
Thanks
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redlofredlof
Level 7
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If its the windows poassword, you may need to re-install windows.

You can also try some google solutions to reset the windows password.

 

I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.
Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answerAccept as Solutionif it solves your problem.

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TBone77
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How do I re install windows 7 if I cannot get past password screen. Also fingerprint password will not work either.
Thanks
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