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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-24-2017 02:43 PM

HP Recommended
Product: Cq57-3399wm
Operating System: Microsoft Windows 7 (64-bit)

I need help to get in to PC my password not working And I have to. Do f11 but. Not working

1 REPLY 1

‎03-25-2017 12:38 AM

HP Recommended

Hello @Dee691

 

 

Is this related to Windows password

or BIOS start-up password ?

 

 

* If related to Windows account password, please check this forum thread >> http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-hel...

 

 

* If related to BIOS/startup password before Windows loads

 

In this case, please enter some password (wrong password) 3 times, press ENTER and you should receive a new window stating system disabled and a code similar to this one (For HP Mini, should be 10 characters) :

 

 

Please, take note of the system disabled/halted code (write it down).

 

 

Visit this web site >> https://bios-pw.org/

and enter the system disabled code

Click on "Get password" button there and you will receive your unlock code. Take note of the HP computers password and enter it in the system disabled screen , press ENTER. This will unlock your BIOS/reset security settings and PC should be able to start Windows (if WIndows can load).

 

Starting F11 option (if you manage to start it and if you are not stopped by a BIOS HDD password) does not require any kind of Windows password for starting HP Recovery procedure.

 

 

Let me know how it goes. Provide your feedback.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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