• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-11-2017 09:50 PM

HP Recommended
Product: Paviilion-15-g019wm
Operating System: Microsoft Windows 7 (64-bit)

I downgraded to Windows 7 64 bit after a harddrive failure and now I can't find drivers for Sm Bus, USB Controller, Eithernet Controller, Network Controller Pci Device that all need drivers. Can anyone help me out? I downloded a few others that dont work. I have chipset drivers but no known file assiocation so it wont open. I can get Hw Ids if need be.....

4 REPLIES 4

‎05-11-2017 11:14 PM

HP Recommended

Hi ou7l4w,

 

Thank you for using HP products.

 

How to find Hardware ID in Windows 7

http://www.wikihow.com/Find-Hardware-ID

 

Software & Drivers for Windows -> Select Windows 7 (64-bit)

https://support.hp.com/us-en/drivers/selfservice/hp-15-g000-notebook-pc-series/6545564/model/6761879

 

 

Realtek Local Area Network (LAN) Driver

http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73279.exe

 

Realtek RTL8723BE Bluetooth Driver

http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73250.exe

 

Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72517.exe

 

Hope this helps.

I am a HP employee. I am speaking for myself and not for HP.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Was this reply helpful? Yes No

‎05-12-2017 04:10 PM - edited ‎05-12-2017 04:57 PM

HP Recommended

Chipset  (Sm Bus) Device Id

PCI\VEN_1022&DEV_780B&SUBSYS_21F7103C&REV_3A

 

I found drivers for it but when I open it, it says not compatiable with my version of windows. I have Win 7 64 bit....

 

USB Controller 

PCI\VEN_1022&DEV_7814&SUBSYS_21F7103C&REV_01

 

Network Controller

PCI\VEN_10EC&DEV_8136&SUBSYS_21F7103C&REV_07

 

I think the chipset driver should resolve 4 of the 5 issues I have but I have to find the right ones for 64 bit though.

 

UPDATE: I have chipset drivers installing as we speak.... Will update in a few moments.......

Was this reply helpful? Yes No

‎05-12-2017 05:59 PM

HP Recommended

Ok, so I have everything working now but the eithernet controller and Network Contriller......

 

EitherNet Device Id is 


Network Controller device Id is

pci\ven_10ec&dev_8136&subsys_21F7103c&rev_07

 

 

And
PCI DEVICE 

PCI\VEN_10EC&DEV_5229&SUBSYS_21F7103C&REV_01

 

This is all I have to get fixed now..... HELPPPPPPPPPPPPPPPPPPPPPPPP PLEASE!!!!

Was this reply helpful? Yes No

‎05-15-2017 12:27 AM

HP Recommended

Network Controller device Id is

pci\ven_10ec&dev_8136&subsys_21F7103c&rev_07

 

Realtek Network Controller Driver

http://ftp.hp.com/pub/softpaq/sp54001-54500/sp54415.exe

 

PCI DEVICE 

PCI\VEN_10EC&DEV_5229&SUBSYS_21F7103C&REV_01

 

For the hardware ID of PCI\VEN_10EC&DEV_5229, download and install the first driver on the list.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

 

Hope this helps.

I am a HP employee. I am speaking for myself and not for HP.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.