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Roy- Honor Student
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Pavilion 11 battery issue

Pavilion 11-n001ed
Microsoft Windows 10 (32-bit)

This morning my Pavilion gave me a battery warning. It had worked just fine so far. Yesterday a fully charged battery would have about 5 hours of working time, as of this morning 25 minutes. My initial thought was that some Windows update may have caused the computer to 'read' the battery incorrectly. On looking further I ran into the Battery Savety Recall and Replacement Program.  So now my guess is that HP tried to notify users of the battery problem, I missed that somehow and through some update replacement is forced on the users using some built-in battery diagnosis.

 

So in order to see if my laptop is one of the infected models, I had to remove the battery (the automatic checking tool gave an error). No easy ordeal! Finally being able to check the status manually I get a notification that: "Your notebook battery is not affected and a replacement is not necessary. You may continue to use your notebook battery. Thank you for your cooperation."

 

So how then did my battery die overnight? The computer is 2,5 years old and not intensivelly used.

 

Please advise.

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Provost Provost
Provost
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Pavilion 11 battery issue

"So how then did my battery die overnight? The computer is 2,5 years old and not intensivelly used."

 

It did not die overnight.  ;)

 

2.5 years is a reasonably long service life for a component which only has a one year warranty.

 

Purchase a guaranteeed compatible battery from an online vendor who provides a one year warranty.

 

You do not need to purchase a battery directly from HP. 

 

Perform a Google or other search engine query with your notebook's complete product name and replacement beattery as the keywords to find a replacement battery at a good price.

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Roy- Honor Student
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Pavilion 11 battery issue

Wouldn't it be more logical if the battery gradually diminished in capacity? The battery worked well enough earlier this week. I find it a bit too coincidental that I see a slightly different startup screen (probably due to some update of Windows or HP) immediately followed by the first battery warning. Besides, I have laptops much older (and cheaper) and used daily which still have decent batteries.

 

Is it impossible that this is a software issue? 

 

I see that the batteries are € 100,- plus. I think I rather buy another laptop than spending € 100,- and wait for the next part to break down.

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Provost Provost
Provost
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Pavilion 11 battery issue

The decrease in voltage of a LiON battery when no longer in serviceable condition is very rapid. 

 

You can find a battery that is less expensive than 100 GBP.  The batteries I found at online vendors were about 70 GBP.

 

https://www.adaptershop.co.uk/original-29wh-hp-pavilion-11n000ed-x360-11n001ed-x360-battery-p-4198.h...

https://www.google.nl/url?sa=t&rct=j&q=&esrc=s&source=web&cd=13&cad=rja&uact=8&ved=0ahUKEwiBz7PkkfrN...

 

If the notebook can still be used with the power adapter connected and the battery removed then replacing the battery is a viable option.  

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