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rydersaurus
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Pavilion G6 Not Working Anymore! Help!

Hi,

Eariler today I was using my laptop when the screen flashed a bit and turned off, from there I havent been able to turn it back on.

When I press the power button, the light for the power button stays on, the screen stays blank and the capslock button flashes once every 4 seconds. The fan sometimes turns on, but only for a few seconds.

I've tried taking out the battery, holding down the power button for 30-60 seconds, all that without success. 

I think that it might be a CPU not being fuctional, which I found out after a bit of looking around.

I haven't been able to get any more infomation on this, so I've come here, hopefully you can help me out a bit.

Thanks in advance

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Level 3 tam-web
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Pavilion G6 Not Working Anymore! Help!

rydersaurus:
 
Let's see if we can help troubleshoot your issue.  I need to dig into the product name.  It is normally located on the bottom of your laptop or under the battery case.
 
Mine looks like this after removing the battery:
HP Pro 6460B
 
tam-web

 

 

 
I am HP Employee
rydersaurus
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Pavilion G6 Not Working Anymore! Help!

Hey, thanks for replying!

Heres the Model: g6 - 2148TX

And the product number if that helps: C5H5OPA#ABG

 

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MSSAT
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Pavilion G6 Not Working Anymore! Help!

HI ,

 

welcome to HP support forums

 

your PC faces a problem with the startup

the guide is in the link below

http://support.hp.com/us-en/document/c01732674

 

check what is happening to your PC and you will knw where is the problem

 

**HP team does a great work (just tell me the model)

**really surprised me

 

i don't work for HP

 

Mark Th. Antonio
Faculty Of Engineering Alexandria University
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rydersaurus
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Pavilion G6 Not Working Anymore! Help!

Thanks for helping MSSAT, but sadly none of those worked.

It came to a CPU malfunction, which told me to contact HP for support.

 

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Retired george-p
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Pavilion G6 Not Working Anymore! Help!

Hi @rydersaurus ,

 

I have sent you a private message. If you are not sure how to check your private messages then this post has instructions that will guide you.

 

Regards,
George

 

I work for HP
rydersaurus
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Pavilion G6 Not Working Anymore! Help!

Hi, I haven't heard a response since I sent the email

Please respond ASAP

 

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