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Honor Student
Posts: 2
Member Since: ‎03-11-2012
Message 1 of 4 (331 Views)

Pavilion dm1 Notebook product name QJ512EA#ABV Serial No: 5CD1454BXC

Hi,

        I purchased my HP pavilion dm1 notebook at dubai. i had the problem with keyboard and touch pad its frequently hangover. i try to download the any new updates form the HP web site that also not possible. Because my product no not available in your website.

Kindly help me.

 

kama

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Top Student
Posts: 8
Member Since: ‎03-24-2012
Message 2 of 4 (298 Views)

Re: Pavilion dm1 Notebook product name QJ512EA#ABV Serial No: 5CD1454BXC

Hi,

 

I have the same issue with my DM1 but this was bought from Pakistan and the local service center refused to fix it.

 

Take your dm1 for repair at the HP service center and have it repaired as you still have warranty.

they told me they suspected the motherboard.

 

Honor Student
Posts: 2
Member Since: ‎03-11-2012
Message 3 of 4 (293 Views)

Re: Pavilion dm1 Notebook product name QJ512EA#ABV Serial No: 5CD1454BXC

Hi,

          Thanks for your post. now your notebook its fixed the problem? after service from HP service center!!

Top Student
Posts: 8
Member Since: ‎03-24-2012
Message 4 of 4 (291 Views)

Re: Pavilion dm1 Notebook product name QJ512EA#ABV Serial No: 5CD1454BXC

No... They rejected to repair as this model is not supported in middle east!! Smiley Surprised

 

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