Pavilion dv6 webcam and microphone issue

[AxshunJaxun]

@VeeralKothari

Look at the video on my above/previous post on page 2.

[LOSTALOT]

You have just saved me hours of frustration!

First post I came apon.. Sorted!!!

Thanks

[cleberransolin]

Great tip, it's work now, thank you very much

[Stetson69]

hey I just want to say thank you for helping me find the solution to my webcam problem. It seemed to be a hardware issue with the webcam/microphone connector as was pointed out in the previous forum. Once again "THANK YOU" very much for your guidance!!

Stetson69

[kassiefacee]

i have kinda the same problem but instead of both not working its just my mic i have recantly bought it off someone and they showed me it worked and everything then i set the computer to factory setting and it wont work everything says make sure it isent muted but i have no idea how to check that 

[HandyAndy14]

Hello kassiefacee,

Please provide me with the following information so I can better assist you:

1. What is the model/product number from your computer?
2. What is the operating system running on your computer?

If you have Windows 7, this may assist you: http://support.hp.com/us-en/document/c01926155

If you have Windows 8, this may assist you:

http://support.hp.com/us-en/document/c03421813

Let me know!

Thank you

[eashman]

will this work with hp pavilion sleekbook 14? if so, could you direct me to a video? thanks

[Russo123]

Man, you saved me a job....You are the best.....such a small thing turns a big problem

[cwkaiser]

I have the same question. Did you ever find a solution? Thanks

[John2k]

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@dochamada wrote:

if mic module not working then this is definitly wire problem 

if mic module working fine then its defintly sofware problem,driver,usb conflicts,operating system bug or very rarely webcam is dead!

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I just wanted to correct this suggestion, at least for my laptop (DV7-7115nr).  My mic was working fine, but my HP TrueVision HD webcam was not detected (it was showing up as an unknown device in the device manager).

I opened the screen bezel at the top and pushed a bit on the wire under some chip as suggested in several other posts.  Basically did what was described / shown in the following two videos:

https://www.youtube.com/watch?v=RKGz4lvYnhc

https://www.youtube.com/watch?v=jOpS6GD0hZo

Upon reboot, my webcam was immediately detected, driver installed automatically and began working.

So, just wanted to correct the suggestion that a working mic and non-working camera meant a definite software issue.  In my case a working mic and non-working webcam turned out being a loose camera wire.

I hope this ends up being helpful to anyone else looking for the same info.