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10-04-2012 10:07 PM
I have a Pavilion dv7-7073ca with beats audio and the sound fluctuates up and down. All music sounds like crap on it. If someone is speaking on a dvd, their voice volume compresses and the volume decreases, then it decompresses and the volume increases.
I found something that told me to download SP57966 and install. I did that and I am still having sound issues. Beats Audio also doesn't work properly and will not let me save any personally created sound configurations.
I don't care so much about the saving configurations as much as i care about this volume problem. I bought this computer yesterday and it's already having an issue with the audio. Anyone have any ideas?
Thanks in advance.
10-04-2012 10:10 PM - last edited on 04-19-2016 11:33 AM by OscarFuentes
Please find the link given below might help you to fix your issue.
You could also try these steps given below.
Try using Recovery Manager to reinstall the IDT HD Audio Driver ( this will also reinstall the Beats Audio interface ) - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the document on the link below.
After the reinstallation has completed, restart the notebook.
When windows has fully reloaded, use Recovery Manager to reinstall HP Quick Launch Buttons. Again, when this has completed ,restart the notebook.
"I work for HP."
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10-05-2012 08:58 PM
I have a dv6-7010us and have the same problem. I use my laptop to create music and record vocals onto, and to have the sound fluctuate as much as it does just drives me crazy. The sound is the whole reason I bought this laptop, the beats audio. Beginnings of songs and fadeouts are the worst. The sound is all over the place. I downloaded the new drivers, twice now, with no fix. I've done just about everything I've seen online and it's still doing the same garbage.
10-06-2012 10:09 AM - edited 10-06-2012 10:11 AM
I have the same problem, and this did NOT fix the issue!
Edit: I would give you negative kudos if I could. I have seen hp reps post this as a solution way too many times. THIS DEFINITIVELY DOES NOT FIX THE ISSUE!
10-08-2012 02:38 PM
Hi just to let you know, after following the steps you suggested, the sound once again fluctuated as soon as I opened Beats Audio again. The Beats Audio program needs to be fixed. Something in that program is causing this sound problem. I would request that you guys investigate this further.
As well, when I installed those programs again, the sound seemed to be fine. But as soon as I opened Beats Audio again, that's when the sound problems began again.