crash700
Hello;
Allow me to welcome you to the HP forums!
I read your post about upgrading your DV7 to Win10 and wanted to help.
I haven't done a DV7 but I have done a DV6 -- with success -- and will share what it took.
First off, the Upgrades can be disasters! They can trash your PC and render it unusable. It did that twice to me, and the first time, I did not expect it (having believe the LIE that MS said that I could revert at any time!), so it took me days to restore my PC. The second time, I was prepare -- and used Macrium Reflect to make an Image of my install on an external drive.
What I recommend is the following:
1) Download and install Macrium Reflect (MR)
2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive or USB stick
3) Use the option to create a boot USB stick or CD
I use this all the time and it typically takes less than 10 minutes to do the image backup and about the same time or less to do a restore. This is a LOT less time than wasting a day (or more) recovering a corrupted system!
Second, I did a clean-install, and despite having a valid Win7 product key, it would NOT activate. I called MS and wasted my time -- getting a couple of Idiots who knew less about their products than I do! I learned a valuable lesson from this, too. The lesson is to read through this link and create the genuineticket.xml file: Clean Install Windows 10 Directly without having to Upgrade First - Windows 10 Forums
After you have that file, if the Upgrade does not work, you can then (1) use MR to restore your original system in only a few minutes, (2) create the genuineticket.xml file, (3) boot from Win10 media and do a clean-install, (4) use the genuineticket.xml file to activate Win10.
You can create Win10 install media from this link: Installing Windows 10 using the media creation tool - Windows Help
Good Luck
I am a volunteer and I do not work for, nor do I represent, HP.
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