Having trouble signing in? Try this!
Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 4
Member Since: ‎10-16-2016
Message 1 of 3 (218 Views)

Pavilion x2 Detachable keeps filling the 30gb drive and ignoring the 1TB drive

Product Name: Pavilio x2 detachable
Operating System: Microsoft Windows 10 (64-bit)

Had this laptop for about 4 months, only use it for writing using Word, we don't store photos, music etc.  All we have are word documents and the only things we installed are Bitdefender and Office.

 

This laptop has a 30gb hard drive as standard but we bought the one from HP that also has an additional 1TB drive.  Despite telling the system to save and install all things to the larger drive, the smaller one is constantly getting full and not letting us do anything.  When we go in to storage and try to delete all the temp files (about 3gb) it just sits there and doesn't delete anything.

 

Anyone else had this issue?  Or does anyone know how to free up the smaller drive and get it to use the bigger one?  Like I said before, everything is set up in the system options to save to the large drive.  Am I missing something?

0 Kudos
Honor Student
Posts: 4
Member Since: ‎10-16-2016
Message 2 of 3 (193 Views)

Re: Pavilion x2 Detachable keeps filling the 30gb drive and ignoring the 1TB drive

Update - sometimes the 1TB hard drive doesn't even appear!  And the system resets all of the default saving locations as the constantly filling up 30gb drive.  Have to reboot to get the large drive to appear.

HP Support Agent
Posts: 14,614
Member Since: ‎08-11-2014
Message 3 of 3 (179 Views)

Re: Pavilion x2 Detachable keeps filling the 30gb drive and ignoring the 1TB drive

 

@Jimbeef99

Thank you for joining HP Forums. 
I'll be glad to help you :)

 

As I understand the 32gb drive is being utilized by the computer more than the 1TB drive is and this is causing low disk space issues,

Don't worry as we should be able to work together and obtain more space on your drive:

  • Run the Disk Cleanup tool, and then at the bottom of the window that pops up, click on "Clean up system files". Check everything, hit OK, and let it run. You will free up several GB for sure.
  • Another thing to do is disable hibernate file. Run CMD as Administrator, and type the following:
  • powercfg hibernate off
  • Enjoy your extra space!

For a related link on HP Forums: Click here (Though the header/title may be different, the steps will help resolve your concern).

 

Resolving Low Disk Space Errors: Click here 

 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

 

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation