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10-18-2016 12:48 AM
I Bought New HP Pavilion 13 x360 u004tu laptop. After 30 mintues of usage ,I physical converted my laptop into tablet, when it prompt for tablet mode I give NO. now in start menu I'm trying to drag a App from most used app column to Some groups(Ex: life at a glance group).
While dragging like above mentioned, laptop hangs. Thereafter complete system not responding. No keyboard/touch input are working. Even Alt +Ctrl + Delete not working. Only way is to power off the PC by long pressing the power button and then starting again.
This hang issue happens frquently. This issue lead to do hard reset often ,which is not good for laptop.
And also i feel laptop is littel lag in speed.
Please give a solution for this problems.
Thanks with Regards ,
10-19-2016 12:42 PM
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Multiple issues on the PC. Is that right?
Thank you for sharing the issue details. I would like to help you.
I recommend you try the steps from the links below and check if that fixes the issue.
Computer running slow: http://hp.care/2cD6Hof
Tablet mode: http://hp.care/2eGEt06
Hope this helps. Let me know for more.
I work on behalf of HP
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