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spaladhi
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Pavillion g6 Crashing again and again dumping physical memory

HP Recommended
Pavilion g6
Microsoft Windows 7 (64-bit)

My pavillion g6 is crashing again and again after some random time.

Few months ago, it was behaving same. I found that the graphics card might have some issues. So I disabled graphics drivers at that time. After that it was running smoothly until yesterday. 

Today I have found that the same problem has returned. After crashing it is showing blue screen . What is the possible problem ??

 IMG_20170305_223118__1488734992_103.52.252.255.jpg

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The_Fossette
HP Support Agent
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Message 2 of 2
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Hi @spaladhi

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are getting blue screen errors randomly.

 

Don’t worry, I’d love to help!

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2lONceW

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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