Note on archived topics.
08-03-2016 08:57 PM
08-05-2016 02:13 PM - edited 08-05-2016 02:14 PM
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having an issue with the battery charging, and wanted to assist you! I see that you already performed the battery test.
Try removing and reinserting the battery. Check to see if you have any updates in the HP Support Assistant. In particular, try updating the BIOS, using the document here:
Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for. Also, clicking the Thumbs up below is a great way to say thanks!
Have a great weekend!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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