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badet7 Student
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Plugged in not charging

HP Pavilion 11 x 360 PC
Microsoft Windows 10 (64-bit)

Hi!  My battery reads, plugged in, not charging.  I have an internal battery so the previous solutions does not apply to my problem.  I did the battery diagnostics and it said my battery is ok.   I tried troubleshooting tutorials in you tube and it still did not solve my problem. Please help.

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Associate Professor
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Plugged in not charging


@badet7 wrote:

Hi!  My battery reads, plugged in, not charging.  I have an internal battery so the previous solutions does not apply to my problem.  I did the battery diagnostics and it said my battery is ok.   I tried troubleshooting tutorials in you tube and it still did not solve my problem. Please help.


Hi badet7,

 

Try updateing the BIOS here

"Education costs money; so does Ignorance"

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