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Mokeygreen
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Power on password

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Beats by dre HP protect smart

HELP, I need the power on password for my laptop. It was working fine but I haven't turned on in months and now I'm locked out. 

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DavidPK
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Hi,

 

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

 

Regards,

 

DP-K

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Mokeygreen
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Gave me

 

system disabled

27723EF8

 

thanks

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DavidPK
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Hi,

 

Your notebook is producing a hexadecimal halt code which is stored in ram as a 'one off' and will be re-calculated after a reboot.  This indicates you have one of the later AMI bios's and unfortunately none of the current code generators will work for this - surprisingly, you can still remove a power on password from the machine by removing the rtc cell ( leave the power board connected ) then hold down the power button for 60 seconds before re-inserting the rtc.

 

If you'd like a link to the Maintenance and Service guide to help locate the rtc, post back with the full Model No. or Product No. of your notebook.

 

Regards,

 

DP-K

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Mokeygreen
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I would love the link and thank you! 

 

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Mokeygreen
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How do I find the product info.. under the battery?

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DavidPK
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Hi,

 

It will most likely be under the battery - see Option 4 on the following link.

 

http://support.hp.com/us-en/document/c00033108

 

Regards,

 

DP-K

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Mokeygreen
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P/N G6R14UA#ABA

MODEL 15-p030nr

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DavidPK
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Hi,

 

The procedure for removing the rtc starts on Page 117 of your Maintenance & Service Guide.

 

Unfortunately it looks like the rtc is on the 'wrong' side of the system board so will require quite a lot of disassembly.

 

Once you've removed the rtc, ( leave the power board connected ) remember to hold down the power button for 60 seconds before re-inserting the rtc.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


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