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Donaldstephenso Student
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Power

G62
Microsoft Windows 7 (64-bit)

G62 computer battery charges when computer is off but not when on

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HP Support Agent
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@Donaldstephenso
Thank you for posting on HP Forums, your HP G62-340US Notebook PC is classified as a commercial product (business line).

Our Commercial Support Team does not provide assistance via this platform.
If you require immediate assistance, you will need to log a case with our Commercial Support Team.
Click here for details.
 

Let me know if you require further information and/or assistance.

Riddle_Decipher
I am an HP Employee

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