Note on archived topics.
09-26-2016 12:18 PM
Allow me to welcome you to the HP forums!
You say you can not "get in" to your Computer -- but we need more information on what DOES happen when you boot it.
Does it boot to the Windows login screen?
Does it fail prior to getting to that screen? And, if so, what is the last thing you see on the screen?
Also, we need the detailed product number of the PC: http://support.hp.com/us-en/document/c03754824?jumpid=reg_r1002_usen_c-001_title_r0001
We can proceed once you provide the information.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP