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Leemcneal Honor Student
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Presario CQ57

Microsoft Windows 7 (64-bit)
I can not get into my computer, and I have no disk
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Provost Provost
Provost
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Presario CQ57

Leemcneal

 

Hello;

Allow me to welcome you to the HP forums!

You say you can not "get in" to your Computer -- but we need more information on what DOES happen when you boot it.

 

Does it boot to the Windows login screen?

 

Does it fail prior to getting to that screen?  And, if so, what is the last thing you see on the screen?

 

Also, we need the detailed product number of the PC: http://support.hp.com/us-en/document/c03754824?jumpid=reg_r1002_usen_c-001_title_r0001


We can proceed once you provide the information.

Thanks

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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Leemcneal Honor Student
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Presario CQ57

It goes to the login screen,but my password will not work. F11 doesn't do anything, and I've tried several different ways to login.I'm getting system disabled 71513366
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