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Student
Posts: 1
Member Since: ‎12-05-2014
Message 1 of 2 (124 Views)

Problem with startup

I have a problem with my laptop startup

 

I have used the HP diagnostics software and i am getting the following with the hard disk test

 

Hard Disk SMART Test: NOT AVAILABLE

Hard Disk Short DST: WARNING

Hard Disk Optimized DST: PASSED

Hrd Disk Long DST: WARNING

 

Does this mean i need to replace my hard drive? Or do you thing i can just format it?

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Distinguished Professor
Posts: 1,964
Member Since: ‎12-28-2010
Message 2 of 2 (115 Views)

Re: Problem with startup

Hi,

 

          If you have any working unit, then you can connect this Hard disk drive on that to make sure its not a unit issue. Since in some cases when you run the test on the HDD it gives Not Available, but the issue was related to HDD. 

Regards

Mahemac

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