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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Product Information not Valid

HP Recommended

Hello Dear Support,

 

I have Laptop HP ProBook 450 G1, I have Replaced the Motherboard with new one in Warranty, but i got this message everytime i start up the Laptop, i used to know how to change the serial number and product number but it's not working with this Laptop, i went to Secuirty Tap and choose System IDs and pressed Ctrl+A but i didn't find where to put the Proudct number and the Serial Number, So Please can you Advice ??

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HP Recommended

when replacing the m/b, the information should have been transfered to the new m/b. If not done, i would re-enage with HP support and have that taken care of

I work for HP. However, all opinions and comments are my own.
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