Purchasing aused HP laptop

[runju26]

Hello, This is my first post as a newbie and i hope some one call help me 🙂 i have been looking for a Spectre x360 2016 version for some time now and everywere is out of stock. i have come accross one on gumtree but this the perosn selling it does not have the original purchase receipt due to revieving this as a birthday gift. can aneone assist with how i can get a copy of this reciept and a change of ownership? hope some one can advise me... thanks

[WAWood]

@runju26

Hello;

Allow me to welcome you to the HP forums!

My guess is that you are trying to "change ownership" because you are then expecting the warranty to transfer to you -- which I believe is NOT the case.

But, we are not authorized to address warranty issues in this forum, so to be sure, you really need to contact HP Customer Support and check on the warranty transfer issue.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

Good Luck

[runju26]

Hi WAWOOD,

thank you for the quick reply, the warranty has expired last month, I do want to change over the ownership and maybe get an extended warranty and also this is the only way I can stick it on my home insurance policy.

Thanks

[WAWood]

Understand, but we are unable to provide warranty assistance on this forum -- so you will have to contact HP Customer Support to see what extended warranty options are available to you.

Good Luck

[runju26]

Thank WAWood,

Mayb you can also assist me with some pros and cons with the HPx360 with the I5 processor...

And any issues I should be wary about?

Thanks

[WAWood]

Sorry, I have no experience with that model HP laptop.