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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-01-2017 06:24 PM

HP Recommended
Product: HP Notebook - 15-ba083nr (Touc
Operating System: Microsoft Windows 10 (32-bit)

Failure ID: Q0933L-8J18KR-XD7UQ1-60RU03

 

received on failure of Hard Drive short DST check

1 REPLY 1

‎05-01-2017 11:24 PM

HP Recommended
Hi,


Hard drive has failed.

Have you backed up the data from it?

You've to replace hard drive with a new one of similar form factor

Specs: https://support.hp.com/in-en/product/hp-15-ba000-notebook-pc-series-touch/10862319/document/c0515722...

Manual: Page 50-52
http://h10032.www1.hp.com/ctg/Manual/c05227786

Use recovery media to factory reset after replacement of HDD

Or you can go for clean install of Windows 10 Home 64 bit by creating UEFI bootable Windows installation USB using Microsoft windows media creation tool

Additional drivers from here: https://support.hp.com/sg-en/drivers/selfservice/hp-15-ba000-notebook-pc-series-touch/10862319


Regards

Visruth
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