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Manish050590 Honor Student
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RAMDISK error

G6-2002se
Microsoft Windows 7 (64-bit)

Hi Friends, i was using windows 10 for past 8 month, suddenly one day while i was using my laptop with 

TV via HDMI, suddenly my laptop turn off.

from then onward i m not able to start my sytem, it prompt error msg "window failed to start, a recent hardware or software change may have cause a issue after you install window update"

after so many  try i didnt able to resolve issue.

then i try to reinstall windows 7 i m not able to recover to its original state.

please help me

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Provost Provost
Provost
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RAMDISK error

Hello,

 

Thank you for posting in the HP Support forum.

 

Please, clarify the Subject of your post. Did you test for hardware issues ?

 

This seems like Windows issue - software one. However, just to be on the safe side, please test your HDD, RAM, board using the UEFI diagnostics. More information and instructions can be found here:

>> http://support.hp.com/us-en/document/c03467259#AbT1

>> http://support.hp.com/us-en/document/c03467259

 

Probably the hardware tests will pass fine.

 

Your computer should have built-in partitions that can be used for recovery. If everything is fine with them, you should be able to boot from them to fix this issue. Restart your computer and start tapping on the Esc button (like tap-tap-tap...). Then an HP menu will appear - you should press F11. If everything is fine, choose your language, choose Troubleshoot > Advanced options > Startup Repair

 

This will attemp automatic start up repair.

 

 

If the above does not work, please proceed with this System Recovery. Restart your computer and start tapping on the Esc button (like tap-tap-tap...). Then an HP menu will appear - you should press F11. If everything is fine, choose your language, choose Troubleshoot > Recovery Manager

Follow the full instructions as mentioned here >> http://support.hp.com/us-en/document/c04758961#AbT8

 

 

Please, let me know if this works for you. Looking forward to your feedback.

****  Please, click on the button below to mark this post as an ACCEPTED SOLUTION if it helped you
****  Don't hesitate to hit the THUMB-UP+ button below to say THANKS or give LIKE
I am not employed by HP Inc. **** I express personal opinion only. **** HP Expert **** IT Commodity and Cyber Security professional

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Manish050590 Honor Student
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RAMDISK error

thanks for your below solution, i dont have recovery partition. i might lost it.

but anyway my problem is solved.

I reinstall window 7 home basic and upgrade it to window 10.

can you guide how to create recoverypartition in laptop

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Manish050590 Honor Student
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RAMDISK error

thanks for your below solution, i dont have recovery partition. i might lost it.

but anyway my problem is solved.

I reinstall window 7 home basic and upgrade it to window 10.

can you guide how to create recoverypartition in laptop

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Provost Provost
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RAMDISK error

Hello,

 

Thank you for your update. Please, click on Accepted solution button to mark the threat solved to ease other others searching for similar issues.

 

With regards to your follow-up questions. Since Windows 10 is installed now, it already have its recovery partitions created. You can use Windows 10 built-in functions such as Reset Windows, Refresh Windows, System Restore and/or System Image Recovery. These functions are built-into every Windows 7, 8, 8.1 and 10

 

 

http://www.pcworld.com/article/3011736/windows/how-to-create-an-image-backup-in-windows-10-and-resto...

 

Reset/Refresh WIndows = info here >> http://www.tenforums.com/tutorials/4090-refresh-windows-10-a.html

Create or use System Image (recommended) >> http://www.pcworld.com/article/3011736/windows/how-to-create-an-image-backup-in-windows-10-and-resto...

>> https://www.youtube.com/watch?v=pK4I7dzMQ6I

 

I recommend you create a recovery USB or recovery DVD just in case Windows fails to boot so that you can boot from this recovery DVD or USB pen drive.  Regularly create recovery images on external hard drive to be up-to-date with your computer. Often back up your files either on external media on in a cloud storage such as Google Drive, OneDrive, Dropbox, etc...

****  Please, click on the button below to mark this post as an ACCEPTED SOLUTION if it helped you
****  Don't hesitate to hit the THUMB-UP+ button below to say THANKS or give LIKE
I am not employed by HP Inc. **** I express personal opinion only. **** HP Expert **** IT Commodity and Cyber Security professional

Learn how to restore your HP computer using a system image in Windows 8. With Windows 8, you can backup every file and setting on your computer at once and save it as a system image. If you ever have a software problem, you can restore your PC back to exactly as it was when you created the system
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