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HAIDAR1
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Message 1 of 2
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RECOVERY CD

HP Recommended
PAVILION 15 NOTEBOOK PC
Microsoft Windows 8.1 (64-bit)

SIR

I PURCHAED MY PRODUCT FROM SAUDI ARABIA BUT NOW IAM INDIA.

PLEASE HELP ME HOW CAN I GET RECOVERY CD OF MY HP LAPTOP.

THANKS

1 REPLY 1
WAWood
Level 16
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Message 2 of 2
Flag Post
HP Recommended

HAIDAR1

 

Hello;

Allow me to welcome you to the HP forums!

 

There are two issues with what you want.

 

First, there is no Recovery CD; instead, there is a set of DVDs and a CD known collectively as the HP Recovery Media.

 

Second, while you can often find a means to order these through the website, that only ships to addresses in the US and Canada.

 

My suggestion is that you contact HP Customer Support to see what they can do for you:

 
Contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836


If HP no longer provides Recovery Media for your model, a couple of other sites you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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