cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
dm1-4015
New member
2 1 0 0
Message 1 of 7
1,481
Flag Post
HP Recommended

Ram upgrade DM1-4015tu

Hi. brouht a HP Pavilion DM1-4015tu

 

Read on the hp site that it can be upgraded to 8gb ram max. This was one oh the main resoms I broght one. I had a look on Cruical.com and it says there is 2 dimm slots 1 has a 4gb in it and other is empty and can install 8gb max and gives a list of 2x4gb packs. I also had a look on couple of other sites and same thing 8gb max. HP site says same thing here. http://support.hp.com/us-en/document/c03061171

 

Have removed the back of the laptop and can see 1 ram stick and only one dimm slot. 4gb stick that come with the laptop.

 

Where is the 2nd ram slot? Is there a 2nd ram slot. If there isnt a 2nd ram slot why is everything saying there is?

 

Hope some one can help as I havealready got a 8gb pack of ram for it. 2x4gb sticks.

 

thanks

0 Kudos
6 REPLIES 6
Level 18
49,520 49,455 9,897 16,673
Message 2 of 7
1,476
Flag Post
HP Recommended

Ram upgrade DM1-4015tu

Hi,

 

The specifications for your machine do indicate it can support 8Gb which may not be correct; check the information on Page 58 of your Maintenance & Service Guide - If your notebook has the Intel processor and so only 1 available slot, I would simply return the modules you bought from Crucial and get a refund.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Level 20
Level 20
111,975 102,152 16,022 24,615
Message 3 of 7
1,475
Flag Post
HP Recommended

Ram upgrade DM1-4015tu

Hi:

 

Below is the link to the service manual for your notebook.

 

http://h10032.www1.hp.com/ctg/Manual/c03255380.pdf

 

Please refer to chapter 4, pages 57 and 58. PC's with Intel processors only have one memory slot.

 

Accordingly, PC's with Intel processors can only have a max of 1 x 4 GB memory module (see chapter 1 page 2).

 

That is why you only see one memory chip. Your model has an Intel processor.

 

Paul

Level 17
Level 17
46,905 41,163 4,480 11,688
Message 4 of 7
1,470
Flag Post
HP Recommended

Ram upgrade DM1-4015tu

The dm1 Maintenence & Service guide states that models with Intel Processors have a single memory module. 

intel.png

 




You can click on Accept as Solution if my post or reply was the information you were looking for that helped you resolve your issue.
You can say thanks by giving me a Kudo if my reply helped by clicking on the
dm1-4015
New member
2 1 0 0
Message 5 of 7
1,467
Flag Post
HP Recommended

Ram upgrade DM1-4015tu

Thanks

 

So will one 8gb stick work in the single slot or is it limited to 4gb per slot?

 

0 Kudos
Level 20
Level 20
111,975 102,152 16,022 24,615
Message 6 of 7
1,464
Flag Post
HP Recommended

Ram upgrade DM1-4015tu

Hi:

 

The manual states max is 4 GB per slot.

 

I would try and borrow a 8 GB module before risking buying one, unless you can return a 8 GB module you purchase.

 

Theoretically, 8 GB should work. The chipset supports 8 GB, but it will be a big gamble.

 

Paul

Highlighted
Level 17
Level 17
46,905 41,163 4,480 11,688
Message 7 of 7
1,464
Flag Post
HP Recommended

Ram upgrade DM1-4015tu

I must correct my post and eat a little crow.

 

Paul_Tikkanen brought to my attention that the Service & maintenence guide does state that the Intel processor version is only upgradeable to 4GB. A single 8Gb memory module will not work.

 

:smileyembarrassed:




You can click on Accept as Solution if my post or reply was the information you were looking for that helped you resolve your issue.
You can say thanks by giving me a Kudo if my reply helped by clicking on the

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation