cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
KMac10 Tutor
Tutor
21 16 0 2
Message 1 of 30
55,325
Flag Post
HP Recommended

Re: Realtek RTL8188EE adapter wifi problem

Anyone?

29 REPLIES 29
Chris_16 Top Student
Top Student
9 3 0 3
Message 2 of 30
55,028
Flag Post
HP Recommended

Re: Realtek RTL8188EE adapter wifi problem

Here's the SOLUTION that I found to work:

 

For my new computer (HP Pavilion loaded w/ Windows 8.1 and a Realtek Adapter), I found that the default setting is set to "auto".

 

> Go to Device Mgr (I right click on start button tile to select "Device Mgr" then > Network Adapters

--Right click on Network Adapters > choose Properties > then ADVANCED TAB, you'll see /alter 2 settings:

----Property: Wireless Mode

----Value: Auto (I changed it to 802.11b) you can change to what is appropriate and works best w/ YOUR router.

 

Hope this helps!

==========================================

 

presumably because HP haven written their system software correctly to detect old routers that support old protocols...like millions of people around the world use every day...

Kolytsin Honor Student
Honor Student
2 2 0 0
Message 3 of 30
54,372
Flag Post
HP Recommended

Re: Realtek RTL8188EE adapter wifi problem

Thank you for posting a solution.  The RTL8188EE driver has caused me the same problems and my laptop constantly drops out when it connects to different networks.  HP and Realtek provide absolutely terrible customer support for this issue and I wouldn't recommend purchasing this laptop due to the spotty network issues caused by this network adapter.

0 Kudos
Intern
Intern
33 33 0 9
Message 4 of 30
53,952
Flag Post
HP Recommended

Re: Realtek RTL8188EE adapter wifi problem

I bought a new HP laptop and it worked fine until I updated the Realtek driver, then I had the same issues as you guys. Couldn't figure it out as all the other systems worked fine on my router. Fortunately I hadn't tried installing any other drivers, so I rolled back my driver back to the original and voila...all my connectecion issues went away. Seems the old driver works much better than te update.

0 Kudos
Spiny_Norman Student
Student
1 1 0 0
Message 5 of 30
53,879
Flag Post
HP Recommended

Re: Realtek RTL8188EE adapter wifi problem

Which version is the old one?

 

I too have the same issue with an HP Pavillion on Win 8.1. Which driver version worked for for you?

 

I tried the following drivers:

2012.7.1231.2013

2012.11.317.2014

 

Both drivers have the issue. I'll keep searching for the best driver, but if someone has found a decent driver, please let me know. I can get it working somewhat okay albeit slow at 802.11b speeds by selecting the IEEE 802.11b Wireless Mode setting instead of auto from the advanced settings.

 

Thanks.

0 Kudos
benzano Tutor
Tutor
8 8 0 4
Message 6 of 30
53,867
Flag Post
HP Recommended

Re: Realtek RTL8188EE adapter wifi problem

HP Support needs to get resolution to the Realtek RTL8188EE 802.11bgn WiFi Adapter once and for all.  I have reported the issue in the same thread on 11/18/2014 and after I spoke to an HP Support analyst from the Philippines (who was very knowledgeable) he walked me through downloading the same driver version (2012.7.1231.2013)  but with a 2014 date.  After the download and disabling of non-MS services the download speed via Speedtest.net increased from 2-3MB to 30MB but it was temporary.  The following day the new driver caused core-dump after rebooting the laptop and I had to restore from a restore point on 11/19/2014.

 

The funny thing is that when I called HP to address the core-dump I got an HP support analyst from India and she suggested that I restore to the HP manufacture default point.  Really????  I am glad I did not listen to that brilliant support tech and did the restore from the last restore point.

 

I have an Apple 15" MacBook Pro on the same desk where I am working on the HP the ENVY 15 Product # E1P05AV, and the MacBook delivers around 60MB download speed while the HP delivers at the best 8-9MB.  With an iPAD 2 I get download speed of 42MBps.

 

When I connect the HP Envy directly to the router via Cat-5 cable I get a download speed of around 58 to 64MBps.

 

So HP support, please fix the issue with the RTL8188EE or replace our Laptop with a working solution.  If you cannot resolve it I suggest you refund the purchase price so we can buy a working alternative.

 

Happy New Year to All!

Benzano

Intern
Intern
33 33 0 9
Message 7 of 30
53,838
Flag Post
HP Recommended

Re: Realtek RTL8188EE adapter wifi problem

I'm using the 2012.7.1231.2013 driver. I turned off the auto-updating for this device. My connection has been great for the past few days, no issues so far.

 

I also have the Realtek CleFE Family Controller using 8.32.508.2014.

0 Kudos
Intern
Intern
33 33 0 9
Message 8 of 30
16,487
Flag Post
HP Recommended

Re: Realtek RTL8188EE adapter wifi problem

Benzano,

 

+1

 

For sure this is a PITA.

0 Kudos
benzano Tutor
Tutor
8 8 0 4
Message 9 of 30
16,479
Flag Post
HP Recommended

Re: Realtek RTL8188EE adapter wifi problem

Walsnuc, I am using Windows 7 Pro, on the HP Envy 15-J100 Quad Notebook.  The original driver for the Realtek on my laptop is:

2012.6.1218.2013.

Turning off the auto-updating for this device did not have any impact.

 

The driver I use  is the identical driver available on the hp.com/support web-site

 

Realtek RTL8188EE 802.11b/g/n Wireless LAN Driver 2014-01-08 , Version2012.6.1218.2013, 32.02M

 

This package contains the driver installation package for the Realtek RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system

 

Still searching for solution.  It is amazing that the MacBook Pro is delivering 59.5MB to 64MB download speed.

0 Kudos
Intern
Intern
33 33 0 9
Message 10 of 30
16,474
Flag Post
HP Recommended

Re: Realtek RTL8188EE adapter wifi problem

I see they have a version 2012.12.0325.2014 on:

 

http://www.driverscape.com/download/realtek-rtl8188ee-802.11bgn-wi-fi-adapter

 

Not sure if this will help you, but maybe worth a try. Supposed to be good for Windows 7.

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation