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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I have an HP Envy 15t-k000 CTO Notebook PC Product#G7Z03AV Can I send this to Hp to have a lighted keyboard installed?

1 REPLY 1
HP Recommended

Hi @DayGlowGreen

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you want to know whether you can send the computer into HP to get the keyboard replaced.

 

I’d love to help!

 

I am glad to inform you that, yes, you can send the computer in for repair and get the backlit keyboard installed on your computer.

 

I recommend you to contact phone support and they will arrange for a repair to get the backlit keyboard installed on your computer.

 

Here is how you can get in touch with the phone support.

 

Open link:  www.hp.com/contacthp/
Enter Product number or select to auto detects
Scroll down to "Still need help? Complete the form to select your contact options"
Scroll down and click on HP contact options - click on Get phone number.

 

Hope that answers your question and you have a good day ahead.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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