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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-30-2017 08:15 PM

HP Recommended

Same here.  I have tied 15-20 times to install.  Installation fails everytime.  Doesn't give me a reason or error code.

3 REPLIES 3

‎03-30-2017 08:26 PM

HP Recommended

Have you attempted to download the BIOS update directly from the FTP site?

 

ftp://ftp.hp.com/pub/softpaq/sp76001-76500/sp76267.exe

 

Once you download the file, locate it in your download folder.  Right click on the SoftPaq and click on "Run an Administrator" and follow the prompts.

 

Joel

I am an HP Employee.

If you like my post, click the thumbs up.
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‎04-02-2017 01:13 PM

HP Recommended

On the HP System BIOS Update Utility, the first option "Update" is greyed out with this message below "This BIOS update is blocked on this device."  What does that mean?

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‎04-02-2017 01:22 PM

HP Recommended

Something happened since I posted the first time and now The HP Support Assistant does not show an update as available. and the caution symbol is gone.  It did something on its own or one of my tries worked without me realizing it.  Thanks anyway.

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