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JenBcute Honor Student
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Realtek Card Reader not working since Windows 10 upgrade

Microsoft Windows 10 (64-bit)
Hi! I have an HP Laptop (Pavilion g6) with an internal Realtek PCIE Card Reader in it. Ever since I upgraded to Windows 10, the Card Reader has not worked!

*I tried uninstalling & reinstalling
the Card Reader
*I tried downloading a new driver
I found on the Realtek support
website

Can ANYONE please help me?

Thanks,
JenBcute
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Provost Provost
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Realtek Card Reader not working since Windows 10 upgrade

Jen.

 

To better help you we would need the exact model number or product number of your laptop/desktop???

 

REO

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JenBcute Honor Student
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Realtek Card Reader not working since Windows 10 upgrade

Hi! Thanks for the quick reply! I can provide all the details you need! Just wanted to make sure I'd get a reply before I went into a bunch of details! Typically, I can fix most issues myself but, I've tried everything I can think of & it's just not reading it!
Maybe you can think of something I haven't tried! :)

HP Pavilion g6 Series
Product/Model # LW350UA#ABA
Serial # (removed content)

OS: Windows 10

*The Card Reader IS recognized
in the Device Manager
*There are NO error messages
*I've tried uninstalling & reinstalling
the Card Reader
*I tried the most current driver
provided by Realtek support
*I made sure all Windows updates
were installed
*I tried Windows 10 Troubleshoot feature

When I insert a card into the reader, the light flashes as if it's reading it but, it doesn't appear in the File Explorer!

In case you're wondering, YES, I did try SEVERAL different cards in the reader!

I think that's everything I've tried?

Thanks again for trying to help me! I'm looking forward to getting it working again so, I can quit driving myself crazy! LOL

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