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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-16-2014 11:55 PM

HP Recommended

Hi!

 

Two weeks ago I had bought ProBook 470 G2. As I understand, there is Realtek RTL8723BE wi-fi chip. It does not find my 5Ghz wireless network, only 2,4Ghz. Is it possible to force my laptop to work with 5Ghz network?

 

Thanks in advance!

7 REPLIES 7

‎12-17-2014 12:06 AM

HP Recommended

Hi,

 

No, it will be very happy to connect using 2.4Ghz from a dual band router.

 

Regards.

BH
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‎12-17-2014 12:26 AM

HP Recommended

I use Zyxel Keenetic Extra as wi-fi router. So it works in 2,4Ghz and 5Ghz modes.

Old ProBook 8710p find 5Ghz network and the new ProBook 470 does not.

Is it possible to change wi-fi adapter in my laptop to the one, that works in 5Ghz mode?

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‎12-17-2014 12:51 AM - edited ‎12-17-2014 12:53 AM

HP Recommended

Hi,

 

My old Elitebook HP (nearly 5 years old) can use 5GHz but my 8 months old loan Envy 15 Leap Motion and my wife's 6 months old Envy 15 with Touchscreen know nothing about 5GHz. This is due to the wireless cards. I believe the 5GHz one cost %40-$50 more.

 

Regards.

BH
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‎04-01-2016 11:05 AM

HP Recommended

I truly wished I would have known before purchase of this laptop that Realtek was not dual mode.  Further, not being able to fix is frustrating.

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‎04-02-2016 12:34 PM

HP Recommended
@RVN11 wrote:

I truly wished I would have known before purchase of this laptop that Realtek was not dual mode.  Further, not being able to fix is frustrating.

Did you contact HP Sales to see if you can get it upgrade to 5ghz wifi? Some system allows you to change that without voiding the warranty.

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‎05-04-2016 10:19 AM

HP Recommended

I'm using a dual band router. I can get both 5g and 2.4g on my pads and phone but not on my laptop which use the RTL8723BE. Is there a solution to this?

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‎05-12-2017 10:03 AM

HP Recommended

> Is there a solution to this?

 

Yes.  See the previous posts on this thread.

 

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