Note on archived topics.
10-01-2016 08:11 PM
My hard drive is failing on my HP envy m6 and I need to install my windows 8.1 OS over to a new drive. The computer will not boot completely and I have bad sectors affecting the c: drive. Windows tries to fix them but it ran for over 24 hours and never finished. I have been able to copy over the recovery partition to a new drive, but an OS transfer using partition software does not work. Is there any way I can recover the OS to the new drive using just the recovery partition? Any way to start this from a USB drive or other methods?
10-04-2016 07:23 AM
Thank you for joining HP Forums.
I'll be glad to help you :)
As I understand you are trying to recover your windows 8.1 on your new hard drive using the old failing hard drive,
I will need a few more details to provide an accurate solution:
The partition software you are referring to, is the Recovery media created on your old hard drive or is it something you've purchased from HP?
Where did you get the new drive from and is it of the same size as the original drive? (the recovery media doesn't work with an HDD that contains a different speed and size than the original drive).
Do you get any error messages when the software doesn't go through?
Eager to help,
Please reply for further assistance.
I am an HP Employee