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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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Recovery Disks
02-18-2017 07:52 PM

02-19-2017 12:52 AM

Your laptop came with Windows 8.1 64 bit with Bing.
http://support.hp.com/us-en/document/c04484881
So have you upgraded to Windows 10 previously?
You can clean install Windows 10 Home 64 bit in that case, using Microsoft windows media creation tool by creating UEFI bootable installation USB.
https://www.tenforums.com/tutorials/2376-usb-flash-drive-create-install-windows-10-a.html
02-19-2017 09:27 AM

02-19-2017 09:34 AM

Temporarily disable secure boot from BIOS and try booting from UEFI USB
If it boot, continue installation with UEFI USB
Additional drivers here:
http://support.hp.com/us-en/drivers/selfservice/HP-Stream-11-Notebook-PC/7372144/model/7563443

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